Domestic Shipping Policy

Shipment processing time

All orders would be processed in 3 working days. Our delivery partner is Shiprocket and based on your location, would take between 3 -10 days for delivery post-dispatch from us.

Shipping rates and delivery estimates

The shipping rates would be provided during the checkout process. We reserve the right to implement seasonal special offers and promotions on our delivery charges, which will be communicated on our website at the time of order.

Shipment confirmation and order tracking

A confirmation email will be sent to the provided email ID with Tracking Details once an order is placed.

Customs, duties, and taxes

We are not responsible for any customs and additional taxes (apart from Goods and Service Tax in India) applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We currently do not ship outside India.

Returns Policy

Your statutory rights are not affected by our Returns Policy. To the extent that any provision in our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the offending provision in our Returns Policy will be deemed inapplicable.

Returns (refunds)

ADAM Ventures LLP, as an online reseller of products, is committed to your happiness. We want you to be as pleased with your purchase as we are, in serving you. If you’re not happy for any reason, we will gladly accept your return within 10 days of your order delivery date (Please note some categories are not eligible for return. You can find a list of these categories in the next section).

To be eligible for a refund, goods must be returned in a re-saleable condition i.e., the product must be unused and in the same condition that you received it with the packaging intact. The item must be in the original packaging and returned with any accessories, labels, and “free gifts” or bonus items.

To raise the request for returns, feel free to drop us an email at or call us at +91 97039 69384 to raise the return request.

To complete your refund, we require supporting proof for the condition of the product it was received in (in case the product was damaged).

Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email to notify you about the approval or rejection of your refund.

Post quality inspection, your refund will be processed within 3 business days to your original mode of payment or to the account details shared.

Shipping charges (if any) are non-refundable. Exceptions will only be made in case of issues with product quality.

Points to be noted –

  • All items to be returned must be unused and in their original condition with all original packaging intact and should not be broken or tampered with
  • Any damage caused due to neglect, improper usage of will not eligible for refund
  • All quantities of same SKU to be returned
  • No exchange requests will be entertained
  • In case of transit damages, refunds will only be considered if supporting proofs are shared with customer care team
  • No replacements/refunds will be entertained for any technical damage in product and will be transferred to respective brands for their assistance. will be happy to connect you with respective brand support but holds no liability for any such cases.

Late or missing refunds (if applicable)

To check the status of your refund, please check the order status in your order history on our website. Feel free to reach to our customer care for any more help. holds no liability for any 3rd party promotions and rights to refund/ replace will remain with We do not offer refunds for sale items.

Exchange (if applicable)

We only replace items if they are damaged. For any exchange related queries, email us at

Other queries 

For all other queries feel free to connect with our customer care.
Email ID:
Customer Care number : +91 97039 69384
Timings : Monday – Friday -10:00 am to 07:00 pm